Privacy Policy

Who We Are

Devon Websites is a web design service operated by Will Thomas, based in Dartington, Devon. Our website address is: devonwebsites.co.uk

What Data We Collect and Why

Contact Information

When you contact us through our website form or email, we collect:

• Your name and email address
• Your message content and subject line
• Services you're interested in (Squarespace Websites, Custom Websites, SEO Starter Package, Digital Tools)
• Your project timeline preferences

Why we collect this: To respond to your inquiry and provide our web design services.

How long we keep it: We retain contact information until your project is completed. For ongoing clients or future reference, we may keep contact details indefinitely.

Project Files and Data

During web design projects, we may handle:

• Images, text, and other content you provide
• Access credentials for platforms like Squarespace (when necessary)
• Environment variables and configuration data for custom websites

Why we collect this: To build and deploy your website according to your requirements.

How long we keep it: Project files are deleted after project completion and handover, unless we provide ongoing hosting services.

How We Use Your Data

• Project communication: Sending updates, asking questions, and coordinating your website project
• Service delivery: Building and deploying your website
• Legal obligations: Maintaining records for tax and business purposes

We never send marketing emails or newsletters.

Where Your Data Goes

Form Processing

Contact forms are processed through Formspree, which may store data in the United States. Formspree complies with GDPR requirements.

Analytics

We use privacy-focused analytics (such as Vercel Analytics) that do not use cookies or track personal information.

Hosting

If we host your website on Vercel, your website data is stored on their secure servers. You can choose to transfer hosting to your own provider at any time.

Your Rights

Under GDPR, you have the right to:

• Request a copy of your personal data
• Request correction of incorrect data
• Request deletion of your data
• Object to processing of your data

To exercise these rights, contact us at will@devonwebsites.co.uk

Hosting Disclaimer

For websites we host on your behalf: While we take reasonable measures to maintain uptime and security, we cannot guarantee 100% availability. In the event of technical issues, we commit to working promptly to restore your website but accept no liability for downtime.

Contact Us

For any privacy-related questions, email: will@devonwebsites.co.uk